There can be many reasons for phone hacking, including eavesdropping and spying on the user, stealing valuable data, gaining access to payment information or client banking. And anyone’s phone can be hacked.
Signs of hacking
There are several signs of phone hacking, most of them indirect. But if 2-3 items out of listed below coincide with the real situation, it’s time to take action:
- Rapid battery drain. If your phone has suddenly started discharging quickly during normal use, the device may be infected with a malicious program. But it’s also possible that the battery has simply failed.
- The appearance of unknown applications. This is a more obvious sign of infection. If unknown programs appear on your phone, it’s probably infected.
- Unclear notifications. If your phone has started to show strange notifications and alerts on a regular basis, for example, about fulfillment of requests, check it for malware.
- Balance. Unclear charges and melting before your eyes balance without any obvious reason – is another sign of hack.
- If during a phone call there are sudden noises, connection breaks off with a good signal level, the phone is also worth checking – it all can be a sign that the gadget’s microphone is being used or that other people are listening to the conversation.
How to help a hacked phone
Let’s go over the possible ways to solve the problem.
Check the battery
So, if there are problems with the battery, the first thing to do is to look at which app is consuming the most power. This can be viewed under “power consumption”, “power consumption” and others – it all depends on the phone model and OS version.
Unknown software (software)
Unknown applications are better to check on the Internet, and if there are malware, be sure to remove them. It is best to remove apps from official marketplaces, although even this is not a guarantee of safety – from time to time malware leaks into directories.
Check mobile traffic
Evaluate your mobile traffic usage. You can do this in Settings – Connections – Data usage. As in the case with the battery, the location of the section depends on the OS version. Here you should see the volume of sent and received traffic. If something is wrong, check the device with anti-viruses.
Remove the SIM card
If the suspicions that the phone is infected are confirmed, the first thing to do is remove the SIM card. This will block access to the system for intruders. In addition, disable Wi-Fi. If money has been stolen from your mobile account – contact your service provider and ask them to check the transactions on your number.
Block mobile banks
Check your credit card. If there are suspicious charges, and some of them were made with the help of mobile payment systems, it means that something is wrong. While you are investigating, it is better to block the card, and set a limit for spending on the account.
In addition, it is better to call the bank or go there in person, disabling the client bank.
Connect the antivirus
Check your devices for viruses. There are antivirus programs for Android and iOS, which can detect and eliminate the threat. There are many applications, it is best to choose those tested by time and other users, by reviews in the market and on the web.
After your phone has been checked by an antivirus, it is better to make a backup. A copy of important data will come in handy in any case – at least as a guarantee that the information will not be lost in the future.
Get your settings back
The most reliable way to get rid of malware is to make a Hard Reset, that is to return the state of the device software to the factory settings. And then restore important data from the archive. In this case, the user is guaranteed to get rid of malware.
How to protect your phone from the hacker
There are several reliable ways to protect your device from hacking.
- Do not download applications from unofficial sources, among them there may be infected. Google Play and Appstore are just what the doctor ordered.
- Don’t follow unfamiliar links, especially those contained in emails from unknown senders.
- It is better to connect to the Internet through a cellular connection or a familiar Wi-Fi network. If you have to connect to the network via WI-Fi of a restaurant, airport, etc., it is better to use a VPN application that encrypts the traffic.
- Turn on Bluetooth only when prompted. If it’s always on, it’s better to remove the “make visible to other devices” setting.
- Passwords and logins to important resources should be complex. If this is not the case, it is better to create a new password consisting of letters, numbers and symbols.
If you follow these tips, there’s a good chance your phone will be safe.